Help Center

Find answers to your questions and get the support you need.

Support Topics

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Select a category below to find the information you need, or scroll down to browse our frequently asked questions.

Getting Started

Everything you need to know to begin your project with us, from initial consultation to kickoff.

  • -- How to request a quote
  • -- Our onboarding process
  • -- Project timelines & milestones

Technical Support

Get assistance with technical issues, bug reports, and post-launch modifications for your project.

  • -- Reporting bugs or issues
  • -- Requesting changes after launch
  • -- Server & hosting support

Billing & Payments

Information about payment options, invoicing, billing inquiries, and our refund policy.

  • -- Payment methods we accept
  • -- Invoice & billing inquiries
  • -- Refund policy

FAQ

Frequently Asked Questions

Quick answers to the questions we hear most often. If you do not find what you are looking for, feel free to contact our support team.

How long does it take to build a website?
Depending on the complexity, a standard website takes 2-4 weeks. Larger projects like e-commerce platforms or custom web apps may take 6-12 weeks.
Do you provide ongoing maintenance?
Yes, we offer monthly maintenance plans that include security updates, bug fixes, performance monitoring, and content updates.
Can I request changes after the project is delivered?
Absolutely. We offer a 30-day revision period after project delivery. Beyond that, changes can be made under our maintenance plans.
What technologies do you work with?
Our team works with React, Next.js, Vue.js, Node.js, Python, PHP, WordPress, Shopify, Flutter, and more.
How do I get started?
Simply visit our Contact page or click "Book a Call" to schedule a free consultation. We will discuss your requirements and provide a detailed proposal.

Still have questions? We're here to help.

Our support team is available Monday to Saturday, 9 AM - 6 PM (PKT). Reach out and we'll get back to you within 24 hours.